support

Ford AV’s Technical Support staff brings decades of AV technology experience to every service and maintenance request to ensure your systems are back up and running quickly. Please contact us to see how we can keep your organization’s communications moving forward.

Contact Us

Hours of Operation

Sales: 8:00 AM – 5:00 PM (local time in all time zones)

Support: Available 24/7

Service and Maintenance

Ford AV offers 24/7/365 service and support, using a central dispatch to our regional service centers located across the U.S. Service Engineers answer incoming requests, document the requests, dispatch the appropriate Service Field Engineer, and track the service ticket through the entire service process.

Remote Technical Support

Our Remote Technical Support Team can work with your site contact to diagnose & resolve your AV system problems quickly, efficiently & remotely.

Full-Time On-Site Support

Ford AV can place an experienced technician on-site to engage like your own staff, providing room setup, system management, training, and routine maintenance. Click here to learn more!